Happy New Year!
We hope everyone had a wonderful holiday season. We’re super excited for this new year and everything that we have in store for you. There are a couple new updates that have been made in our platform that we wanted to make you aware of. Hopefully these updates will help streamline your screening process.
1. Text Enabled QuickApp
The first update is that text distributed QuickApps are now available to all users. To take advantage of this new feature, users can simply select the text distributed option when creating any QuickApp order. When the order is completed, both a text and email link will be sent to the consumer, notifying them to complete their application. The text form option mimics the desktop option, but will be available to the user on their mobile device for ease of use. The consumer has the ability to opt out of text alerts at any time.
2. Prompt Tags For Disclosures
The second enhancement is a great compliance feature that will help you with your disclosure process. The new prompt tags feature will prompt a user to complete more information before sending a disclosure letter (i.e. adverse action reason(s), individualized assessments, etc.). The new prompt tags give extraordinary flexibility to the user who wants more control over the messages they send to the consumer. It can also be used in a disclosure letter and/or with a jurisdictional tag. This will help users stay in compliance with the ever-changing screening laws.
If you have any questions about these new updates, please email our customer support team at backgrounds@blueline-services.com.